Anyone in this business for any length of time has encountered the issue of carrier limitation of liability. Freight transportation is unavoidably risky and insurance is a necessity.
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Statistics show that it costs approximately five times as much to attract a new customer than to keep an old one. It takes months to acquire that new business and seconds to lose it, and with 91% of unhappy customers unlikely to purchase your products or services again Implementation Management is a key factor to future success.
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There are numerous carrier billing errors that can occur on shipping invoices such as improperly applied currency exchange rates, miscalculated weight/measurement rates, or incorrect INCOTERMS.
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Did you know that US Customs estimates that $2.5 billion dollars goes unclaimed every year? Does your business activity qualify for duty recovery under the appropriate drawback program?
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When it really matters, you can consider a hand carry delivery of your most critical merchandise.
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In fast-moving and often challenging bid processes, you need an expert that understands your requirements, your priorities and who can compare quotes and services on an apple to apple basis.
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When it comes to office relocation, warehouse moves or other special projects, you need someone that you can trust 100%, someone who understands your need for careful planning and detailed project management and who will work for business continuity and smooth transition.
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